HomeFree CalculatorsPricing
Resources
Blog
Media & events
Videos
Case studies
Underoutfit
Gigantic
Use cases
Informational inquiries
White-glove service for all instead of self service
Complex actions inquiries
Post inquiry upsell
Book a demo

White-glove service instead of self service

Instead of sending instructions and links to self service portals, Tymely provides a VIP service for each customer

Tymely solves these tickets fully, making each customer feel special.

Order cancellation

Cancel specific items in orders, recalculate new totals, issue refunds, and send updated bill breakdowns

WISMO

Contact the courier in cases of lost packages. Handle customer complaints for packages that didn’t arrive but are marked in the website as delivered. 

Returns

Check eligibility for returns (return window, customer location, etc.). Issue return labels.

Read more

Key use cases #1

Informational Inquiries

Key use cases #3

Complex inquiries

Key use cases #4

Post inquiry sales

info@tymely.ai

459 Columbus Ave, New York, NY 100

Company & product

  • How it works
  • Calculators
  • Pricing
  • Careers

Resources

  • Blog
  • Media & events
  • Case study
  • Videos

Use cases

  • Informational inquiries
  • White-glove service for all instead of self service
  • Complex actions inquiries
  • Post inquiry upsell
Tymely Inc. © 2025. All rights reserved
Privacy policy
Terms & Conditions