Post inquiry sales

A good agent recognizes opportunities to convert a customer service interaction to a sale. Tymely's AI agent does that for you.

These moments of predicted customer happiness or unhappiness can be harnessed to close another deal.

Tymely recognizes actionable moments like your best agent

When will you have the Navy Julie Glasses back in stock?

Unfortunately we don't have a firm date yet, I can add you to our list. You can also check out the Erika glasses in the same color here which are quite similar and are loved by other customers.

Can I cancel my order and get a refund? I changed my mind.

Sure, I can go ahead and do that for you. How about I give you store credit and a coupon for 15% discount on your next purchase?

I'd like to return the iPhone case. I don't like the color

Sure we can definitely do that. I can also start an exchange process for you, and I can even waive the shipping fee if you'd like.

Key use cases #1

Informational Inquiries

Key use cases #2

White-glove service for all instead of self service

Key use cases #3